Region Stockholm
Sr. UI/UX designer, UX Researcher, Visual designer, Graphic designer
Julia has been involved in a variety of initiatives for the Region Stockholm operations. She has played a central role and been responsible for for the Stockholm Region’s various public websites, web applications, Intranet and IT systems. The assignments include work within UI/UX, visual design, product development, accessibility, user testing, research and concept development. These projects have included extensive work to create user-friendly, aesthetically appealing and functionality-enhanced digital solutions for Region Stockholm.
Award winning – First price!
Julia was the UI/UX designer/Web Art Director for Region Stockholm’s Intranet witch won first prize in the prestigious EpiServer Awards/Optimizely Awards for Sweden’s Best Intranet.
ROLES
UX/UI Designer
UX Reseracher
Visual designer
Graphic designer
Web Art Director
TOOLS
Adobe Photoshop
Illustrator
InVision
METHODS/PROCESSES
Accessibility/WCAG
Interviews & observations
Research & Analysis
Brand & Identity
A/B test
Agile/Lean
OTHER
Award winning
Micro copy
Icon illustrations
Visual communication
Concept development
Design dokumentation
Content management system
Optimizely / EpiServer
Region Stockholm Intranet
An intranet that creates pride and belonging
Julia led the UI and visual design work to modernize Region Stockholm’s intranet. The project involved extensive agile and user-centered work, largely guided by direct feedback from users within the organization, which was critical to the project’s success and evident after the launch.
The need was to develop a new, modern concept and a more harmonious, user-centered visual experience based on how users wanted to interact with the intranet. Employees across different professional groups and operations at Region Stockholm wanted to individually customize their intranet to suit their environment, operations, and employment type.
In a design-driven process, Julia created a completely new, harmonious, and user-centered experience for the intranet used by about 44,000 employees across various operations of Region Stockholm. She conducted A/B testing and user tests with end-users, ensured accessibility according to WCAG standards, compiled all graphic material in an easily accessible design library, and developed a design manual for the relevant design principles.
Despite tough challenges, Julia successfully led the project to create a modern, efficient, and user-friendly intranet that significantly improved the user experience for Region Stockholm’s employees.
Award Winning – Sweden’s best Intranet
1 prize winner in the prestigious EpiServer/Optimizely awards!
User Quote:
” – I had almost forgotten how bad it was before. So nice to work in the intranet today.”
Challenges
User-Centered Design
Balancing the diverse needs and preferences of 44,000 employees across various departments required extensive user research, A/B testing, and user feedback sessions to ensure the design met everyone’s needs.
Accessibility
Ensuring the intranet was accessible according to WCAG standards was a significant challenge. This involved meticulous attention to detail and continuous testing to make sure the platform was usable for all employees, including those with disabilities.
Content Management
Reducing the number of general pages from 12,000 to 1,000 required a strategic approach to content management. Julia had to ensure that the most relevant and useful information was retained and easily accessible.
Personalization
Creating a personalized experience for each user, including custom homepages and tools, required sophisticated design and development efforts to ensure the system could handle individual customizations effectively.
Collaboration
Coordinating with various stakeholders, including the employees, Capgemini, and other partners, required strong project management and communication skills to keep everyone aligned and the project on track.
Key Achievements
Modernization & Innovation
A more personalized intranet was created, reducing the number of general pages from 12,000 to just 1,000. Shared information is now distributed instead of recreated, saving large amounts of data and reducing repetitive work for editors.
Personalization
All navigation is now personalized and individually tailored. Users have their own startpage, the ability to set their own tools, and free spaces for their own links. Ability to Individually customize intranet to the environment operations and employment type.
Improved Clarity & Relevance
Clarity and relevance have been improved through initiatives such as the news feed, which highlights news from the user’s own department. Less relevant, overarching news does not disturb in the same way, and departments can choose to highlight other departments’ news feeds if interested.
Pride and Cohesion
In 2018, a total of 44,000 employees at Region Stockholm were able to access the new, overarching intranet. The project, carried out by Region Stockholm together with Capgemini, won the Optimizely Awards 2018 in the category “Best Intranet”.
Public Webpage
Accessible and user-friendly job advertisements bank
As a UX/UI designer, Julia played a pivotal role in designing and enhancing the user interface and overall experience for Region Stockholm’s job advertisements bank. Her responsibilities encompassed a wide range of tasks, from creating intuitive layouts to developing advanced search functionalities and filtering options. Julia meticulously crafted the visual presentation of job information, ensuring that it was not only aesthetically pleasing but also highly functional. This attention to detail made it significantly easier for job seekers to find relevant job opportunities.
Julia’s work involved close collaboration with various stakeholders, including developers and project managers to gather feedback and continuously improve the platform. She conducted usability testing to identify pain points and areas for improvement. By implementing user-centered design principles, Julia was able to create a seamless and engaging experience for all users.
Her efforts resulted in a substantial improvement in the overall user experience, making the platform more accessible and user-friendly. Job seekers could now effortlessly navigate through the myriad of job offers, thanks to the intuitive design and efficient search capabilities that Julia introduced. Her contributions were instrumental in transforming the job advertisements bank into a valuable resource for the community.
